We paid, we broke our phone, the cost was too much to fix it, they offered a comparable phone instead, that had no camera as ours had. Go into the office for your service, and look at the details, call the ins carrier and discuss it. I find the insurance that cell companies offer isnt that great depending on the type of phone. They do scrutinize the damage, and some is covered and some is not. The charger is not an ins issue, your battery is old, or the drop moved the connections for the connection between the charger and the phone, which may or may not be covered. IF it has had a charger issue for quite sometime now, thats for you to get a new battery, that is not covered. |