How to deal with a very harassing manager professionally? I work for a chain of retail stores in airports throughout the country. We have many stores in the airport that I work in, each on different concourses.
Basically, our upper management team is horrible. I have an area manager (equivalent to a district manager) who constantly knitpicks. He is constantly bugging my store manager and assistant manager about things. We use email a lot at work for business related communication in the company. So he basically knitpicks at the managers for "incorrect spelling" (accidental typos that every single person alive makes) of certain words on a rare basis. Yet I see the area manager's emails and even the regional managers emails, and it honestly makes me wonder how they got their position with communication skills like that. Even the area manager's "rebuke" emails to my managers about their spelling has severe grammar and spelling issues in itself. He won't listen to any employees or managers whatsoever. Just about every employee working for the stores in the particular airport knows that he is gay and related to/dating one of my coworkers that works at my store. So while the coworker is on his cell phone, etc. and not doing what he should, he overlooks that. If the area manager sees me using a computer at all, he assumes that I'm "always on the email" even if I do not have the program open at all. We have to use email on a regular basis - and he does a lot himself, but nobody bothers him about the hours of use of email per day since he's a district manager.
I'm trying to find another job already...but these two higher up managers are so immature, have very poor grammar skills, and I just don't know what to say about them sometimes. I have trouble getting bathroom breaks and lunch breaks. Some days I've literally had to shut the store down to go to the bathroom. I've written an email to them about this issue and also sent a copy of it to my store management team - the regional manager simply blamed it on a "short staff due to people being on vacation at the time." Nobody was on vacation, however. The bathroom breaks issue...sometimes my store has a worker that comes in from 5:45 in the morning to 2pm in the afternoon. They get one 30 minute lunch break in between, and then basically have to call around at other stores and all but beg to get a store with two people to send them someone to give them a bathroom break. I've never seen such a horrible company that couldn't get it together. The two upper managers seem to send out a lot of religious/"faith" related emails...but are the biggest hypocrites I've ever seen when it comes to practicing what they harass other people about.
I was planning on giving a weeks' notice if possible, once I've found another job - and sending an email to the CEO, Human Resources and the two involved upper managers informing them on my decision to leave the company and the issues. It is SO incredibly hard to not just tell that guy what I think sometimes - and my managers say the same thing to me. They tell me, "You can't win with him." I've found that to be true. He's been there for two years...him and the said involved coworker that he knows seem to have started at the same time. So it seems he may have gotten his position and then hired the coworker, but of course I can't bring all of that up because it's hard to prove all of that.
So with that being said...apart from leaving (which I'm doing anyway as soon as I find another job)...what CAN we do about this? I'm pretty sure the corporate people could care less about the abuse of employees and the harassment. Would it hurt me to send the email on my last day after giving written notice? Is it better to just quietly leave? There are a lot of miserable people there, and people keep going and coming - but they are too scared to say anything to him. I've verbally stood up to both of these managers in the past, and I've found for myself that they won't listen to common reason. They honestly barely seem to have sense enough to do their job. They tell you to focus on the customer, but their Customer Service is oftentimes involving being rude and disrespectful to customers in front of employees and managers who they are to set examples to. My managers have seen this happen, as well. |