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Old 10-30-2009, 10:59 PM
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Join Date: Oct 2009
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Default Computer Technician: Certificated or Bachelor?

I live in Raleigh, NC and this December, I will get my Associate Degree in Electronic Engineering and Computer Engineering. I prefer to work at a computer company like Microsoft or at least one that use their products, but I can't be picky. I'm thinking of apply for the help desk position because this will be my second job and first computer-related job. Ultimately, I want to have a position where I either troubleshoot computers or something involve using my hands, in other words I want to work more with "hardware".

My questions are:
Do you think I should get my Bachelor Degree or just get certificated?
What do you advice me to do to get my foot in the door?
What other position you think I should try to apply for???
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Old 10-30-2009, 10:59 PM
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Join Date: Oct 2009
Posts: 1
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If you really want to be successful in the computer field, you will need both a degree (Bachelor's at a minimum), Certifications AND experience in the field. It is a very tough market now in computer support with tons of overqualified, out of work, and an experienced workforce. You will need to work hard and be determined to keep current with current technology as it's a constantly changing field.

Consider joining technical organizations where you can network with experienced people in your field. Check out local Microsoft or PC Clubs or other related organizations.

A Help Desk position is an entry level job in the IT field but may require you to work 24/7 at some companies. Continue to pursue a college degree and try to find and meet people who work at your target companies so you can network.
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